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About

Hi, I'm Tatiana

I came to design through psychology: how people reason under uncertainty, what builds trust, and what breaks it. That lens shapes every system I build. Before I design a screen, I ask what the person using it is afraid of and what they need to feel confident.

I'm a Product Designer with over 10 years of experience across GovTech, FinTech, LegalTech, and e-commerce, leading end-to-end design from discovery to delivery.

My work reached 2M+ users and was recognized among Brazil's Top 3 public sector innovations, selected from 600+ projects nationwide.

I hold a Master's in Psychology and a Bachelor's in Communication from the Federal University of Ceará (UFC), which ground my approach in human behavior, empathy, and evidence-based decision-making.

Tatiana Lourenço, Product Designer

Experience

Milestones in My Career

2026 to Present

Product Designer & Consultant

ScanAPI

Product strategy and UX for an open-source API testing workflow, highlighted among 71 important open-source projects in GitHub Secure

2021 to 2026

Lead Product Designer

Municipal Attorney General's Office (PGM)

Led design of Top 3 Public Innovation in Brazil

2018 to 2021

Senior Product Designer

Trends Content (International Agency)

End-to-end design for fintech and e-commerce clients

2013 to 2017

Founder & Lead Designer

Terra Verde

Built and ran an independent design practice

2012 to 2013

Early-Stage Founder (Accelerator Alum)

85 Labs Accelerator

Accelerator alumna, launched a digital product startup

Education

Google Professional Certificate: Project Management

Google (opens in a new tab)

2024

Google Professional Certificate: UX Design

Google (opens in a new tab)

2023

Master's in Psychology

Federal University of Ceará (UFC) (opens in a new tab)

2018 to 2020. Research focus on human behavior and decision-making applied to design

Bachelor's in Communication (Digital Design)

Federal University of Ceará (UFC) (opens in a new tab)

2010 to 2015. Specialization in digital design, branding, and interaction


Tools

Figma
Adobe CC
Notion
Stitch

Languages

  • Portuguese : Native
  • English : Advanced

From the portfolio

My flagship work at PGM is an award-winning GovTech ecosystem (+135% municipal revenue, 2M+ citizens, Top 3 Public Innovation in Brazil), together with the Legal Case Management System and the Taxpayer Portal. Full case studies and metrics live on the portfolio.

View portfolio

Community & Volunteer

Beyond client work, I've spent years helping build the design and tech community I benefited from.


Books That Shaped My Design

The Blueprint of My Process

Brandsense by Martin Lindstrom

Brandsense

Martin Lindstrom

Highlighted the impact of multi-sensory brand experiences on user perception.

The Design of Everyday Things by Don Norman

The Design of Everyday Things

Don Norman

Shaped my understanding of user empathy and designing for clarity.

Design para um Mundo Complexo by Rafael Cardoso

Design para um Mundo Complexo

Rafael Cardoso

Inspired me to tackle complex systems with a holistic, connected design approach.

The Brand Gap by Marty Neumeier

The Brand Gap

Marty Neumeier

Showed how strategy and creativity must work together to build strong brands.

Change by Design by Tim Brown

Change by Design

Tim Brown

Reinforced my belief in human-centered, iterative design as a driver of real change.

The Design of Everyday Things by Steve Krug

The Design of Everyday Things

Steve Krug

The core text behind my obsession with simplicity and intuitive usability.